Help Center | The turtle

What is The Turtle Store and why should I use it?

Visit the About us page for details about The Turtle Store ^^
I'm new and how can I buy a game?

- Find the game you want to buy - Click Add to cart - Enter your cart, click the Checkout button - Fill in the form - We'll confirm as quickly as possible, check your mail regularly for response from TheTurtle Store
Can I trade games with my friends?

Yes. You can use the chatbot to exchange games with other people.
I found a bug in the website, how do I report it?"

You can enter the Contact section or there will be a form below, you please fill in information and write out the problem there. We will check and fix it as soon as possible.
How to use chatbot?

The chatbot located right next to the search bar will lead you to The Turtle Store'sMessenger. Then there will be step-by-step instructions for you.
How can I save my favorite game in the website to receive notifications about it?

- Enter the game you want to save. - Click onto the heart to the right of the Add to cart button. - Game will be sent to Favorite. We'll email you when there's a sale announcement or game update.
I am a journalist and I want to write an article about The Turtle Store, how can I contact with the web host?"

You can enter the Contact section or there will be a form below, you please fill in information and write out your request. We will check and respond as soon as possible.