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  • What is The Turtle Store and why should I use it?
    Visit the About us page for details about The Turtle Store ^^
  • I'm new and how can I buy a game?
    - Find the game you want to buy - Click Add to cart - Enter your cart, click the Checkout button - Fill in the form - We'll confirm as quickly as possible, check your mail regularly for response from TheTurtle Store
  • Can I trade games with my friends?
    Yes. You can use the chatbot to exchange games with other people.
  • I found a bug in the website, how do I report it?"
    You can enter the Contact section or there will be a form below, you please fill in information and write out the problem there. We will check and fix it as soon as possible.
  • How to use chatbot?
    The chatbot located right next to the search bar will lead you to The Turtle Store'sMessenger. Then there will be step-by-step instructions for you.
  • How can I save my favorite game in the website to receive notifications about it?
    - Enter the game you want to save. - Click onto the heart to the right of the Add to cart button. - Game will be sent to Favorite. We'll email you when there's a sale announcement or game update.
  • I am a journalist and I want to write an article about The Turtle Store, how can I contact with the web host?"
    You can enter the Contact section or there will be a form below, you please fill in information and write out your request. We will check and respond as soon as possible.
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